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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cesar Z

October 7, 2025

5  out of  5
rating by Cesar Z
"Very friendly professional and helpful service from all the staff! Thank you guys for all the continued help through all the years! Christina, Sylvia and Mike are the best team for the job!"
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Jasmine Silvermam

October 7, 2025

5  out of  5
rating by Jasmine Silvermam
"I've been with Mike Harrell for 25 yrs and I love is team Christina and girls in the office. I always appreciate them always being there for me and helping me with quotes and new rates.And adding vehicles to my policy, I appreciate all their hard work.And their dedication to me and my family.There's not a better team out there than the Mike Harrell team."
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Mike McCarthy

October 6, 2025

5  out of  5
rating by Mike McCarthy
"Sylvia and Christina thank you Soo much for assisting me with my tow and service. You all are the best. Took great care of me."
We responded:
"Thank you so much for your kind words! Sylvia and Christina are thrilled to hear that you felt well taken care of during your tow and service. We truly appreciate your trust in us for both your disease and vehicle insurance needs. If you ever need anything else, don’t hesitate to reach out!"
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Dora Quezada

October 1, 2025

5  out of  5
rating by Dora Quezada
"I been with State Farm for more than 15 years! They have great customer service and are always ready to help me with everything and anything I need! Feels like I have another family supporting my business at all times! Thank you to all the Staff at Mike Harrell’s Office I truly appreciate all of you!!!"
We responded:
"Thank you so much for your kind words and loyalty over the past 15 years! We’re thrilled to hear that our team at Mike Harrell’s Office has been able to support you like family. Providing excellent customer service and being there for you whenever you need us is our top priority. We truly appreciate your trust and look forward to continuing to serve you and your business for many more years to come!"
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Tina Caudle

September 29, 2025

5  out of  5
rating by Tina Caudle
"I have been a customer of Mike Harrell for many years. The way that they go above and beyond to insure that your experience is top notch. Christina and Sylvia are kind, helpful and very knowledgeable about all things State Farm. They are a team and it shows! I cannot say enough about Mike Harrells State Farm office. You won’t be disappointed."
We responded:
"Thank you so much for your heartfelt review and for being a valued customer for so many years! We're proud that Christina, Sylvia, and the entire team consistently go above and beyond to provide you with exceptional service. Your kind words truly mean a lot to us and reinforce our commitment to making every experience top notch. We look forward to continuing to support your property and vehicle insurance needs for years to come!"
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Lauryn Tanner

September 26, 2025

5  out of  5
rating by Lauryn Tanner
"Sylvia always so helpful! I’ve been with Mike’s office for years and it’s so easy to call and get help anytime I need. Highly suggest them for homeowners and auto insurance!"
We responded:
"Thank you for your wonderful feedback! We're delighted to hear that Sylvia and the team have been consistently helpful and that you’ve had a positive experience with us over the years. Making it easy for you to get the support you need is our top priority. We truly appreciate your recommendation for homeowners and auto insurance and look forward to continuing to serve you!"
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Monica Carrillo

September 26, 2025

5  out of  5
rating by Monica Carrillo
"They are absolutely wonderful. They are always so helpful when I call Sylvia or Christina always have the best attitude I’ve been with them for quite a while and never experienced a bad situation. They helped me and my daughter navigate through a couple of accidents and when I needed a tow they went above and beyond to make sure it was prompt. Definitely 100 percent recommended for all insurance needs."
We responded:
"Thank you so much for your kind words and continued trust in our team! We’re thrilled to hear that Sylvia and Christina consistently provide you with excellent service and support. It means a lot to us that we could assist you and your daughter through those challenging situations and ensure prompt help when you needed a tow. Your recommendation means the world, and we’re always here to help with any of your insurance needs—whether it’s flood, property, vehicle, renter’s, or general liability insurance. Thanks again for being a valued client!"
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Makayla Miller

September 25, 2025

5  out of  5
rating by Makayla Miller
"Thank god for Sylvia! She always goes above and beyond to work with my busy work schedule and make the entire process effortless. She quickly set up the exact policy I needed today and explained my coverages, billing, and all of my questions clearly and thoroughly. I truly appreciate her outstanding service. I’m glad I know exactly who to contact from now on when I need more insurance assistance."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Sylvia provided you with exceptional service and made the process easy despite your busy schedule. We'll be sure to pass along your compliments to her. It’s wonderful to know you feel confident reaching out to us for your insurance needs. We look forward to assisting you again in the future!"
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Shy Alfareh

September 24, 2025

5  out of  5
rating by Shy Alfareh
"The customer service team is friendly and helpful Overall, it’s a solid and trustworthy choice with good coverage, fair prices, and strong support"
We responded:
"Thank you so much for your wonderful 5-star review! We're thrilled to hear that our customer service team provided friendly and helpful support. We truly appreciate your kind words about our coverage, pricing, and overall reliability. Your satisfaction is our top priority, and we look forward to continuing to serve you!"
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Kathy Goodman

September 16, 2025

5  out of  5
rating by Kathy Goodman
"They really work with you to get your insurance at an affordable price. Very helpful and always ready to answer any questions you may have"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that our team was able to help you find affordable insurance and provide the support you needed. If you ever have more questions or need assistance in the future, we're always here to help!"
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Shamus Bowron

August 29, 2025

5  out of  5
rating by Shamus Bowron
"Very nice and professional, even if Mike is out Sylvia will get you taken care of."
We responded:
"Thank you so much for your kind words! We're thrilled to hear we provided you with excellent and professional service. We appreciate your support and look forward to assisting you again in the future!"
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Ma'linah Vega

August 21, 2025

5  out of  5
rating by Ma'linah Vega
"Great service, and super helpful. Christina is fantastic😊"
We responded:
"Glad Christina was helpful. Thank you for the review."
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Kyle Caetana

August 20, 2025

5  out of  5
rating by Kyle Caetana
"Great customer service! Answered all the questions I had, and to great detail when needed!"
We responded:
"Thank you for your kind words! We're delighted to hear our team was able to answer all your questions. Your feedback means a lot to us! If you need any further assistance, feel free to reach out."
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Kristie Millsap

August 20, 2025

5  out of  5
rating by Kristie Millsap
"Always timely and friendly service , I’ve had a few accidents over the years and him and his team made it so easy to get all my claims handled ."
We responded:
"Thank you so much for your positive feedback! We're glad to hear our timely and friendly service made handling your claims easier during stressful times. It's our goal to provide great prices and support you can rely on for both your auto and renter's insurance needs. If you ever need assistance again, we're here to help!"
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jennifer harrell

August 17, 2025

5  out of  5
rating by jennifer harrell
"Mike has always gone above and beyond to provide the “old school” way of doing business and is available to his clients whenever they need him! I appreciate that he truly Loves what he does and cares about helping people protect their families and things they love."
We responded:
"I truly believe in providing personalized, attentive service and am grateful for the opportunity to help protect what matters most to you and your family. It’s rewarding to know that my approach makes a difference. Please don’t hesitate to reach out whenever you need—I’m always here to help!"
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Linda Martinez

August 13, 2025

5  out of  5
rating by Linda Martinez
"So thankful for the ease of calling my local state farm agent! We had some car troubles and issues getting our roadside assistance but Sylvia worked hard to get us reimbursed back for the towing. Every time I call to make changes it's smooth and as easy as possible. Thanks for being so great Sylvia!"
We responded:
"I'm so glad you had a 5-star experience! We're so glad Sylvia was able to assist you promptly and make the process of handling your roadside assistance and policy changes smooth and easy. Providing dependable, local support is what we strive for, and your kind words mean a lot to us. If you ever need anything else with your vehicle insurance, don't hesitate to reach out!"
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Teresa Lydon

July 4, 2023

5  out of  5
rating by Teresa Lydon
"Mike was wonderful to work with while I wrapped up my fathers estate. Dad worked with Mike for many years and enjoyed the chats with him."
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Steve Gonzales

June 19, 2023

5  out of  5
rating by Steve Gonzales
"Great service every time."
We responded:
"Steve, we appreciate you being a client for so long. Glad we have been able to work with you to help cover your needs and achieve your goals."
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warmacht88 Harper

May 15, 2023

5  out of  5
rating by warmacht88 Harper
"Christina is amazing what a help she is everytime I need anything!"
We responded:
"I'm glad you've had a great experience working with Christina."
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Danita Bittle

April 7, 2023

5  out of  5
rating by Danita Bittle
"They were great help. Wonderful service.."
We responded:
"Danita, thank you for the review. We appreciate your loyalty over the years and will miss you. Good luck on your move."
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Robert Torres

October 20, 2022

5  out of  5
rating by Robert Torres
"Been with Mike for years, he’s great and his staff is amazing!!!"
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Kirk Bergman

February 9, 2022

5  out of  5
rating by Kirk Bergman
"In this age of poor work ethic and unreliability Mike and his staff are still those you can count on to be efficient and reliable just “like a good neighbor” they are there!"
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Robyn Nelson

January 11, 2022

5  out of  5
rating by Robyn Nelson
"I have worked with Mike, Christina, and Sylvia for over 15 years. They are a professional team that has always provided me with the information I've needed over the years for auto and homeowners insurance, as well as financial planning for my family's future. Mike has acted as a fiduciary; that is, acting in good faith with regards to helping me understand the decisions that I needed to make in order to accomplish my financial goals, have quality insurance, and even peace of mind in some matters that seemed insurmountable. Thank you Mike!"
We responded:
"Robyn, it was great meeting with you the other day. Thank you for the gracious review and being a client. It is our pleasure to assist you with your auto insurance, homeowners insurance, and working with you to help plan for your future."
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Christina H

January 5, 2022

5  out of  5
rating by Christina H
"Christina and Sylvia are amazing!"
We responded:
"Christina, thank you for the review. Christina and Sylvia are great. We look forward to working with you in the future."
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S S

November 2, 2020

5  out of  5
rating by S S
"Christina is awesome!! She is very responsive, efficient, and knows her stuff!"